Introduction
Powering Smarter Decisions Across Jordan’s Energy Sector: The Electricity Distribution Company (EDCO), a leading power utility in Jordan, has successfully implemented SAP Analytics Cloud (SAC) to revolutionize its financial and operational planning processes. The solution unifies budget preparation cycles for CAPEX, workforce, revenue, and expenses, while introducing advanced what-if simulations for tariff modeling, real-time analytics, and executive reporting through SAP Digital Boardroom. This transformation enables EDCO to make faster, more informed decisions, ensuring efficient resource allocation and sustainable growth in an evolving energy market.
Key Takeaways
- Integrated Planning Environment: Unified CAPEX, workforce, revenue, and expense planning in one collaborative platform.
- What-If Simulations: Scenario modeling tools for tariff adjustments, cost recovery analysis, and demand forecasting.
- Analytics and Visualization: Dynamic dashboards and key performance visualizations providing real-time insights.
- Seamless Integration: Direct connectivity with SAP ECC and SAP Billing systems for accurate, up-to-date financial and operational data.
- Executive Oversight: SAP Digital Boardroom offering leadership interactive access to live business performance metrics.

Business Challenges
As a major electricity distributor serving residential, commercial, and industrial customers across Jordan, EDCO manages large and complex planning cycles. Before implementing SAP Analytics Cloud, EDCO faced several key challenges:
- Fragmented Planning Tools: Budgeting and forecasting activities were spread across disconnected spreadsheets and legacy applications, causing data inconsistencies and delays.
- Limited Analytical Visibility: Executives lacked a single, trusted source of truth for key financial and operational indicators, limiting strategic responsiveness.
- Manual and Time-Intensive Processes: Revenue and expense planning involved extensive manual consolidation and validation, extending closing cycles and slowing decision-making..
- Difficulty in Tariff Impact Assessment: Without simulation capabilities, analyzing the financial implications of potential tariff changes required manual calculations and assumptions.
Solution Approach
To address these challenges, EDCO implemented SAP Analytics Cloud, integrating financial planning, tariff modeling, and operational analytics into one intelligent platform.The implementation focused on standardizing the planning process and enhancing analytical capabilities across the Group:
01
Unified Planning and Budgeting
SAC centralized CAPEX, OPEX, workforce, and revenue planning, allowing department heads to collaborate within structured approval workflows and predefined templates.
02
Traiff Simulation and Scenario Analysis
The platform’s what-if simulation features enabled EDCO to model various tariff adjustment scenarios, analyze their effect on revenues, and evaluate cost recovery and subsidy implications.
03
Integrated Analytics and Dashboards
Interactive dashboards visualized operational KPIs — including billing efficiency, energy demand, and customer growth — providing real-time insights to management.
04
SAP ECC and Billing Integration
Through the data connections, SAC provided up-to-date information directly from SAP ECC and billing systems, ensuring synchronization between planning data and actuals.
05
SAP Digital Boardroom for Leadership Insight
Using SAP Digital Boardroom, executives gained access to consolidated performance views across finance, operations, and customer service — enabling data-driven discussions at the board level.
Results
- Accelerated Planning Cycles: Planning and budgeting preparation times reduced, improving responsiveness and coordination.
- Improved Forecasting Accuracy: Predictive analytics enhanced the reliability of revenue and expense projections.
- Tariff Decision Support: Scenario simulations provided clear, data-backed insights for tariff policy evaluation.
- Empowered Teams: Self-service analytics enabled finance and planning teams to explore data independently without IT dependence.
- Enhanced Governance and Compliance: Centralized access control and auditability ensured data integrity and regulatory adherence.
Conclusion
The implementation of SAP Analytics Cloud for Planning and BI has transformed EDCO’s approach to financial management, planning, and decision-making. With integrated what-if simulations, real-time analytics, and SAP Digital Boardroom, EDCO now operates with greater agility, accuracy, and transparency, positioning itself as a model for digital excellence in Jordan’s utility sector.